No livro, Fred Reichheld mostra como transformar clientes em parceiros, originando bons lucros e gerando um crescimento sustentado. O autor conta a origem do NPS - NPS - Indice Net Promoter, mostra o que as pesquisas comprovaram e quantifica a relação lógica entre NPS e crescimento empresarial.
No livro, Fred Reichheld mostra como transformar clientes em parceiros, originando bons lucros e gerando um crescimento sustentado. O autor conta a origem do NPS - NPS - Indice Net Promoter, mostra o que as pesquisas comprovaram e quantifica a relação lógica entre NPS e crescimento empresarial.
The global forecast for the Asian markets is murky following recent volatility, with crude oil prices providing support in what has been an otherwise tough month. The European markets were down and the U.S. bourses were mixed and flat and the Asian markets figure to split the difference.The TSE finished modestly lower on Friday following losses from the financial shares and property stocks.For the day, the index sank 15.09 points or 0.49 percent to finish at 3,061.35 after trading between 3,057.84 and 3,089.78. Volume was 1.39 billion shares worth 1.30 billion Singapore dollars. There were 285 decliners and 184 gainers.
Telegram is riding high, adding tens of million of users this year. Now the bill is coming due.Telegram is one of the few significant social-media challengers to Facebook Inc., FB -1.90% on a trajectory toward one billion users active each month by the end of 2022, up from roughly 550 million today.
