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是的,我也遇到 Mate 60 Pro 线下门店要加价才能提货的操作了。

先前打算给老父亲买个生日惊喜,订购了一台 256G 的版本,结果过去几个星期华为的授权经销商都在问我要不要加钱购买 512G 的版本,甚至在我明确拒绝之后,还暗示我后期*可能*不会有 256G 版本到货。

今天终于来电说 256G 版本已经到店,好巧不巧有一位客户来不了,空出了一个名额,所以才排到我,只不过这位客户订购了 499 元的 Care+ 以及……

到这里我就直接打断他的说话了,我不会再选择继续购买了。

坦白来讲,如果是我自己选择耳机或者保护套这类的配件,这个大约我也愿意出。但连续的欺骗,和过时的话术让我产生了更多的反感。甚至到了最后返还意向金的部分,这个费用,授权店居然异口同声说不能原路退款而是选择,呃,退还现金,wait wut?

我只感到厌倦。

Update: 和老父亲从头到尾讲了这个故事,最后老父亲拒绝了华为。

Update2: 销售几日前联系我,质问我是不是投诉了他。我说如果我真要投诉的话不会给你说话的机会的,我会直接呼叫市场监管局。事情到此为止。



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是的,我也遇到 Mate 60 Pro 线下门店要加价才能提货的操作了。

先前打算给老父亲买个生日惊喜,订购了一台 256G 的版本,结果过去几个星期华为的授权经销商都在问我要不要加钱购买 512G 的版本,甚至在我明确拒绝之后,还暗示我后期*可能*不会有 256G 版本到货。

今天终于来电说 256G 版本已经到店,好巧不巧有一位客户来不了,空出了一个名额,所以才排到我,只不过这位客户订购了 499 元的 Care+ 以及……

到这里我就直接打断他的说话了,我不会再选择继续购买了。

坦白来讲,如果是我自己选择耳机或者保护套这类的配件,这个大约我也愿意出。但连续的欺骗,和过时的话术让我产生了更多的反感。甚至到了最后返还意向金的部分,这个费用,授权店居然异口同声说不能原路退款而是选择,呃,退还现金,wait wut?

我只感到厌倦。

Update: 和老父亲从头到尾讲了这个故事,最后老父亲拒绝了华为。

Update2: 销售几日前联系我,质问我是不是投诉了他。我说如果我真要投诉的话不会给你说话的机会的,我会直接呼叫市场监管局。事情到此为止。

BY 戴老师购物指南


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